What should EMS crews do to verify the identity of a parent or guardian over the phone?

Requesting a snapshot of the ID to be texted is a practical approach for verifying the identity of a parent or guardian over the phone. This method allows EMS crews to visually confirm the identity of the individual and ensure that they are indeed the legal guardian of the child in question. By having a clear image of the ID, crews can check for key information such as the name, photo, and any other identifying details that can substantiate the claim of guardianship.

While other methods such as asking for employment details or contacting the primary care physician may provide some information, they may not yield immediate and clear verification. Furthermore, requesting a video call can be logistically challenging and may delay the process in time-sensitive situations. Therefore, requesting a snapshot of the ID balances the need for quick verification with a reliable method to confirm identity effectively.